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Medical Imaging News
Trident Wins Best Medical Practice in Gwinnett Magazine’s Best of Gwinnett”
TMI first in Georgia to provide new imaging test to identify early Alzheimer’s disease
Trident Named Exclusive Georgia Provider of New Blood Test to Detect Cancer
Affordable Mammograms at Trident Medial Imaging Clinics (video)
Patients Save Thousands by Having MRI, CT and Other Scans Performed at Outpatient Imaging Centers
Customer Satisfaction Survey (1/4)
Trident Location (*)
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Fayetteville
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Customer Satisfaction Survey (2/4)
(1) Strongly Disagree > (5) Strongly Agree
1. Trident staff are always pleasant to me and my patients during the scheduling process. (*)
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2. Trident always obtains, or offers to obtain, insurance pre-certs for us when allowed by insurance carrier. (*)
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3. When I have requested that Trident schedule a procedure by contacting our patient directly, we always receive either an email or fax confirmation from Trident regarding the scheduled date. (*)
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4. Trident’s staff are competent and effective at their jobs. (*)
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5. I always receive a copy of the patient’s report quickly and without incident. (*)
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6. Our patients have always been granted an appointment at Trident, regardless of insurance coverage, or other issues. (*)
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Customer Satisfaction Survey (3/4)
(1) Strongly Disagree > (5) Strongly Agree
7. We routinely use Trident’s Online PACS image and report viewer to view our patients’ images and/or retrieve radiologists’ reports. (*)
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8. I/My physicians am/are very confident in the quality of the radiologists’ interpretation of Trident’s imaging procedures. (*)
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9. Overall, I find it very easy and convenient to do business with Trident. (*)
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10. Have any patients had any complaints about the way they were treated while at our center? (*)
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Was the complaint resolved to your, and the patient’s, satisfaction?
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11. Do you desire a call from Trident Management to discuss any issues? (*)
Yes
No
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Customer Satisfaction Survey (4/4)
Please provide any specific suggestions on how Trident can serve you and/or your patients better.
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